Shipping Policies

You can place an order by choosing the desired product(s) from our Product Catalog and adding the item(s) to the Shopping Cart.

When filling in the order form, please ensure all the information you provide is true, accurate, current, and complete in all respects. Then click CONFIRM DATA. You can go back and change or correct information if necessary. Do not forget to click SUBMIT ORDER afterwards.

NOTE! Do not refresh the page after you have clicked SUBMIT ORDER. If you do, then your order will be placed twice, and we can only process one order from the same person at a time.

We provide our customers with special seasonal discounts (5% and 15% off the regular price). Please contact our Customer Support Service for more details.

After submitting the order, it acquires a “pending” status. You will be informed at each stage (e.g., pending, approved, declined, shipped, reshipped) of your order processing via email. If you do not receive it within 24 hours of the order placement, please contact our Customer Support Service using the Contact Us form.

Order processing may sometimes take up to 72 hours to avoid mistakes in your order information as well as to prevent any fraudulent orders. Your card will be charged only after the order is confirmed with you personally (either by email or phone) and approved by our Fraud Department.

IMPORTANT! In some cases, the actual amount charged may differ from the total invoice amount due to a foreign transaction fee. Please bear this in mind before placing an order. The foreign transaction fee may be charged regardless of the payment type (credit, debit, prepaid, gift, etc.).

Our online pharmacy provides a fast, reliable, and discreet delivery service to the country specified by the customer. Following shipping rates:

Shipping Method/Order Price0.00255.60255.60+
Posta raccomandata internazionale 14-21 giorni lavorativi8.52FREE

Please be informed that your order cannot be shipped or delivered on weekends or public holidays.

IMPORTANT! Delivery times are accurate in most cases. However, they cannot be guaranteed due to the possibility of unforeseen circumstances (e.g., extreme weather conditions, natural disasters, geopolitical situations in the country of dispatch, transit countries, or the destination country) or other events which may disrupt the shipping and delivery process.

Please note that if for any reason your previous order was not delivered, we will not be able to process a new one. In case the order delivery deadline has been reached, and you still have not received your order, do not place a new one. Instead, contact our Customer Support Service by using the Contact Us form, and we will arrange the reshipment of your previous order for free.